Hanoi (VNA) – Prime Minister Nguyen Xuan Phuc has approved a
project on a new national public service portal, with people and businesses the
centre of these services.
The website will be set up at a unique address to publicise information
regarding administrative procedures and provide public services, ensuring inspection
and assessment of individuals and organisations as well as accountability of State
The project aims to improve the quality of public services by State agencies,
largely by digitalising the process.
It is also expected to improve Vietnam’s performance in Online Services Index
of the E-Government Development Index as rated by the United Nations.
The project aims to complete institutions for online public service supply,
especially online administrative procedures.
The portal will offer at least 30 percent of essential public services of
ministries, agencies and localities by 2030, which will increase 20 percent
each year towards all public services at the third and fourth levels.
Of note, with the Simple Single Sign On (SSO) platform, the portal is expected
to have 500,000 accounts in 2019, 1 million in 2020 and at least 8 million in